 
Family Eye Care Frequently Asked QuestionsWhat are your hours of operation?We have office hours from 8:00 a.m. to 7:00 p.m. plus Saturdays, to accommodate your busy schedule. We have doctors on call for emergencies 24 hrs per day, 365 days per year. Just contact us or call 319-377-2222 for an appointment How long will it take me to get an appointment?Your eyes are important to us, which is why we work hard to reduce waiting time. Usually we can get you in with one of our talented doctors within a few days. Emergencies are seen the same day. What types of insurance do you accept?We participate with over 300 insurance plans. Yours is likely to be represented. Check with your carrier or call Jane at extension 319 to confirm. Do you provide second opinions?We offer second opinions to a variety of people like you each week and would be happy to offer you an expert opinion on yourself or someone you love. What is VisionSource?VisionSource is an international organization of many of the top eye doctors in the world. Dr. Noyes is the administrator for this group in Iowa. Why are there other practices with similar names?Unfortunately, imitators always follow success. Iowa EyeCare existed long before its similarly named competitors. Always call the 319-377-2222 number and look for the VisionSource logo to be assured that you are connected to us! How long will I have to wait for my glasses or contacts?As Iowa’s largest contact lens practice, we have literally 1000's of pairs of contact lenses in stock and we'll get you quick delivery on any specialty lenses we don't have in our huge inventory. The majority of contacts can be picked up the same day they are ordered. With our in house glasses laboratory, we save delivery times and have the ability to prioritize you when you have a special need, like broken glasses. How many pairs of glasses do you have in your office for me to try on?We have hundreds of eyeglass frames to fit every face, and every mood. In addition, we never keep frame styles “on our boards” long. We bring in fresh, new styles daily, to provide you with the largest selection of great quality and value. What if I have an emergency on a Sunday or holiday?Our office is special. Our expert doctors are available 24 hours per day, 365 days per year. Just call 319-377-2222. What sort of cutting edge technology do you have?Medicine has changed dramatically in our 30 years of practice and we constantly update our techniques and our instruments. For instance, we have many lasers we use daily in our care. We use oxygen permeable contact lenses at levels we never thought possible before. And glasses lenses so clear that over 99 per cent of the visible light spectrum passes through, while we block harmful UV rays! We use instruments that can see live tissue in the 5 micron size range. That's smaller that a red blood cell! And we can measure how healthy tissue is in its living state! Are any of your office buildings handicapped accessible?All of our buildings feature handicapped accessible care. Let our receptionists know your special needs and we’ll do all in our power to help. How many people are on your staff?We have a large staff of over 40 trained and skilled optometric assistants, technicians, opticians, frame stylists, contact lens technicians and instructors, and medical imaging specialists. We chose the best to serve your needs. I have a suggestion for next month’s Topic of the Month or an addition to the FAQ page. Who can I contact? Simply contact us or call 319-377-2222. |